Pure 365 Beauty

FAQ

Q: When does the Free Trial start?
A: The free trial starts when you receive the product, typically 5-7 days after placing the order.

Q: What if I can’t use up the cream every month?
A: We can increase the timing on the shipment schedule, so you will receive a new bottle every other month.

Q: How much should I use?
A: One to two full pumps should be adequate for the entire face and neck. Apply twice daily, in the morning and at night.

Q: There is no cream coming out of the pump
A: Press the pump several times to “prime” the tube. If that does not work, make sure the silver cap is closed tightly. If the cap is not screwed on tightly the special “airless” pump will not work properly.

Q: When will I start seeing results?
A: PURE365^TM starts to work right away. You’ll see a difference in as little as 4 weeks - and optimal results are achieved after three months of continuous use

Q: How do I cancel?
A: If within the first 14 days: return the unused portion and you will only be charged the initial $9.95 shipping fee. We will cancel your membership, so you will not receive additional product. If after the 14 day trial period: We will cancel your membership, and you will not receive additional product. You may keep the unused portion of the anti-aging cream.

Q: How was I enrolled in an auto-ship program?
A: At the time you placed your Free 14-day trial order you were informed and agreed to sign up for the auto-ship program, and were notified of the terms of the Free 14-day Trial.

Q: What if I just want the free 14-day trial without the auto-ship?
A: Your free 14-day trial offer includes membership in the auto-ship program. However, as part of the auto-ship program, you are not obligated to continue, and can cancel anytime within the 14-day trial period. To avoid future auto-shipments, we recommend that you cancel your membership before the Free shipping cancel date printed on your membership documentation.

Q: Is the website secure?
A: Our site is VeriSign secure. We also provide a safe and secure encrypted order form. Your card number is encrypted and then transmitted directly to the banking network for authorization.

Q: Can PURE365^TM be used with other face products?
A: PURE365^TM can be used with most other face moisturizers

Q: Can I wear make-up with PURE365^TM?
A: Yes, but it best top look for makeup products that are non-comedogenic and oil-free. Plus, always apply PURE365^TM to your skin before using makeup, so that the anti-aging Formula comes in direct contact with the skin and can therefore be most effective.

Q: I have sensitive skin. Is PURE365^TM recommended for people with sensitive skin?
A: PURE365^TM is recommended for all skin types. There are no known side effects for PURE365^TM, however, no matter how gentle PURE365^TM is on skin, some users may still experience irritation, especially those with sensitive skin. To ensure that you’re not sensitive to any of the ingredients, apply a small amount of the formula to the inside area of your elbow overnight. If minor irritation occurs, reduce the amount of product that you use to see if the irritation subsides. It takes some people a few days for their skin to adjust to a new formula. If you still continue to experience irritation, discontinue use.

Q: Is PURE365^TM fragrance free?
A: PURE365^TM does not use synthetic fragrances. To create a PURE scent, essential oils with natural scents are used. Essential oils are known for their healing powers.

Q: How is PURE365^TM different from other skin care products on the market?
A: PURE365^TM blends three of the most innovative anti-aging ingredients. Each ingredient helps combat the signs of aging in different ways, resulting in an exclusive age maintenance skin care system that helps rejuvenate the skin and diminish the visible signs of aging. The PURE365^TM formula contains all natural ingredients. Used as directed, PURE365^TM helps smooth the appearance of fine lines, firms the skins, and diminishes the dark circles.

Q: Is it safe for me to use PURE365^TM if I’m going to be in direct sunlight?
A: Generally, yes. For some, the ingredients used in PURE365^TM may make skin more sensitive to the sun, especially those with fair skin. To be safe, we recommend that you always apply a moisturizer with at least a sunscreen rating of SPF 15 after applying PURE365^TM and before you go out into direct sunlight.

Q: What if I just want the free 14-day trial without the auto-ship?
A: Your free 14-day trial offer includes membership in the auto-ship program. However, as part of the auto-ship program, you are not obligated to continue, and can cancel anytime within the 14-day trial period. To avoid future auto-shipments, we recommend that you cancel your membership before the Free shipping cancel date printed on your membership documentation.

Q: What causes wrinkles?
A: Younger skin enjoys an abundance of collagen-the natural substance that keeps our skin healthy and resilient. Unfortunately, the body’s natural aging process (along with exposure to environmental factors such as sun and pollution) produces free radicals-unstable oxygen molecules that can damage the skin’s sensitive cells. Over time, free radicals break down the collagen in our skin, causing these once resilient molecules to become rigid and brittle. As the deeper layers of collagen collapse, wrinkles form on the skin’s surface.